Privacy Policy

Introduction

solidarisium.top Ltd ("we", "our", or "us") is committed to protecting your privacy and ensuring the security of your personal data. This Privacy Policy explains how we collect, use, process, and protect your information when you visit our website solidarisium.top or use our services.

Data Controller Information

The data controller for your personal information is solidarisium.top Ltd, a company registered in Cyprus with registration number HE489213. Our registered address is Omirou Avenue 29, Nicosia 1097, Cyprus. For any privacy-related enquiries, please contact us at [email protected] or call +357 22611244.

Data We Collect

The data collection on our website includes various types of information to provide you with our e-commerce technology services. We collect the following types of personal data:

• Contact Information: Name, email address, phone number, and business address when you submit enquiry forms or contact us directly
• Technical Information: IP address, browser type, device information, operating system, and website usage data
• Communication Data: Records of correspondence, enquiries, and support requests
• Website Analytics Data: Pages visited, time spent on site, referral sources, and user interaction patterns
• Cookie Data: Information stored through cookies and similar tracking technologies as detailed in our Cookie Policy

How We Use Your Information

We process your personal data for legitimate business purposes and how we use your information depends on the services you request and your interaction with our website. The primary uses include:

• Service Provision: To provide e-commerce technology consultation, development services, and technical support
• Communication: To respond to your enquiries, provide quotes, and maintain ongoing client relationships
• Website Improvement: To analyse website performance, user experience, and optimise our services
• Legal Compliance: To comply with applicable laws, regulations, and legitimate business requirements
• Marketing Communications: To send relevant information about our services (with your consent where required)
• Security: To protect our website, systems, and users from fraud, abuse, and security threats

Legal Basis for Processing

Under the General Data Protection Regulation (GDPR), we process your personal data based on the following legal grounds:

• Legitimate Interests: For website analytics, service improvement, and business communications
• Contract Performance: To fulfil our obligations when providing services to you
• Consent: For marketing communications and certain cookies (where required)
• Legal Obligation: To comply with applicable laws and regulations

Cookies and Tracking Technologies

We may use cookies and tracking technologies for analytics, advertising, and remarketing purposes, including Google Ads. These technologies help us measure campaign effectiveness, deliver relevant advertisements, and improve our services. You can manage your cookie preferences at any time through our cookie consent banner. For detailed information about our use of cookies, please review our Cookie Policy.

Data Sharing and Third Parties

We do not sell your personal data to third parties. We may share your information with trusted service providers and partners in the following circumstances:

• Service Providers: Cloud hosting providers, email services, and analytics platforms that help us operate our website
• Legal Requirements: When required by law, court order, or to protect our legal rights
• Business Transfers: In connection with mergers, acquisitions, or asset sales (with appropriate safeguards)
• Consent: When you have explicitly consented to such sharing

Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes outlined in this Privacy Policy. Generally, we retain contact information for active enquiries for up to 3 years, website analytics data for up to 26 months, and communication records for up to 7 years for legal and business purposes. Data retention periods may vary based on legal requirements and the nature of our business relationship with you.

Your Rights

Under GDPR and applicable data protection laws, your rights regarding your personal data include:

• Access: Request access to your personal data and information about how we process it
• Rectification: Request correction of inaccurate or incomplete personal data
• Erasure: Request deletion of your personal data under certain circumstances
• Restriction: Request limitation of processing your personal data
• Portability: Request transfer of your data to another organisation
• Objection: Object to processing based on legitimate interests or for marketing purposes
• Withdraw Consent: Withdraw consent where processing is based on consent

Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. These measures include encryption, secure hosting, access controls, and regular security assessments. However, no internet transmission is completely secure, and we cannot guarantee absolute security of data transmitted online.

International Data Transfers

As we operate within the European Union (Cyprus), your data is primarily processed within the EU. If we transfer data outside the EU, we ensure appropriate safeguards are in place, such as adequacy decisions, standard contractual clauses, or other approved mechanisms under GDPR.

Children's Privacy

Our services are not directed to children under 16 years of age. We do not knowingly collect personal data from children under 16. If we become aware that we have collected personal data from a child under 16, we will take steps to delete such information promptly.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of significant changes by posting the updated policy on our website with a new "last updated" date. We encourage you to review this Privacy Policy regularly.

Contact Information

If you have questions about this Privacy Policy, wish to exercise your rights, or need to contact us regarding data protection matters, please reach out to us:

Supervisory Authority

You have the right to lodge a complaint with the relevant supervisory authority if you believe we have not complied with applicable data protection laws. In Cyprus, the supervisory authority is the Commissioner for Personal Data Protection. You may also contact the supervisory authority in your EU member state of residence.